practice management
Saying sorry can solve a host of problems
New laws make apologizing to patients safe. What you need to know
Last month, Manitoba Liberal leader Dr Jon Gerrard was visited by a cancer patient in his office. There had been some problems that, from the descriptions I've had, would be classed as medical errors, he says. The patient was a lawyer and very cognizant of the issues, as Dr Gerrard ...
"Check my blog and call me in the morning"
Canadian doctors are getting in on the online diary craze. Should you?
When young Toronto doc Norm Furtado got home after a recent overnight on-call shift, the first thing he did was fire up his computer and log on to his blog. It was a quiet night, he typed, but the first order of business was to pronounce a patient who had ...

"The doctor will come to see you"

What patients can and can't see in their file

Give the people what they want

Does your practice need to go dot com?

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